Shipping, Returns & Exchanges

Shipping

Each order is prepared with care and intention.

Orders are typically processed within 2–4 business days. Once your package is on its way, you will receive a shipping confirmation email with tracking information.

Most U.S. orders arrive within 3–7 business days after shipment, depending on location and carrier timing. Shipping rates are calculated at checkout.

If your package is delayed, marked as delivered but not received, or arrives with an issue, we recommend contacting the carrier first. If you need additional assistance, please feel free to reach out — we are happy to help however we can.

Exchanges & Store Credit

We want you to feel confident in your fragrance experience.

Because fragrance is deeply personal, we are happy to offer exchanges or store credit on lightly used full-size fragrances shipped within 7 days of delivery.

To be eligible:

the fragrance must be a full-size bottle
the bottle must be lightly used
the item must be returned in good condition
customers are responsible for return shipping

At this time, we are unable to offer refunds on opened fragrances.

If you are unsure which scent is right for you, we recommend starting with our Discovery Set, which allows you to experience each fragrance on your skin before committing to a full-size bottle.